www.sparshgupta.in (“Website”) is an Internet based portal owned and operated by Sparsh Gupta, a company incorporated under the laws of India, with its registered office at Tower-5 Flat-1A Central Park-2 Sohna Road Gurgaon, Haryana-122018, India. Use of the Website offered to you is conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by SPARSH GUPTA at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.
Please read carefully the entire General Terms and Conditions of Sale before placing your orders, as this is only a summary of the main terms and conditions of sale:
CUSTOMERS: only adults, consumers (any individual who is acting for purposes which are outside his or her trade, business or profession) resident in one of the State of India and Other Countries.
PRICE AND PRODUCTS IMAGES: prices are stated in INR and exclusive of VAT. Shipping and Delivery costs are excluded unless otherwise specified.
ORDERING PROCEDURE: to place an order for the purchase of one or more Products, you must fill in the online Order Form (to be considered as a contractual proposal) and confirm the order with all the correct and necessary information required to complete the order. The Order Form includes information on the ordered product, the relevant unit price, the methods of payment, the shipping terms and shipping costs. By submitting an Order Form, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale.
PROCESS OF THE ORDERS: upon submission of an Order Form, the SPARSH GUPTA shall email you a purchase order receipt or in the event orders cannot be processed the SPARSH GUPTA shall provide you with reasons thereof. Products will dispatch only upon receiving of the payment and provided effective payment of the purchase price within 30 days from receipt of the Order Form. Products belonging to different classes purchased through a single Order Form may be delivered on different time.
For any information you can also contact our Customer Care by e-mail at the following address. Email – email@example.com
The products available on the Website include Apparels, Footwear, Bags, Fashions Accessories, Decorative & Gifts and similar (the Products). You will find Products specifications and information in the product description on sparshgupta.in. Prices are stated in INR and exclusive of VAT. Shipping and delivery costs are excluded unless otherwise specified. SPARSHGUPTA may vary the prices listed on this Website. Please ensure that all pricing information on the Website is correct before placing an order.
To place an order for the purchase of one or more Products on sparshgupta.in, you must select the relevant Products, fill in the online order form (to be considered as a contractual proposal), including the selected Products, methods of payment and your personal data for the delivery (the Order Form). Then you must follow the relevant directions and confirm your order.
The Order Form is composed of a “personal detail” page including your address and additional personal information required for the delivery of the Products and of a second page in order to allow you to select the methods of payment. The Order Form also includes the main features of each Product ordered and the relevant unit price (exclusive of VAT), shipping terms and shipping costs.
Before submitting your Order Form for the purchase of Products, you will be asked to review the Order Form identify and correct possible input errors (and to print or save a copy of it) and also to carefully read and accept the General Terms and Conditions of Sale and the information notice for the process of your personal data.
The Order Form will be filed in our data base for the time required to process your order and as provided by law. You may access your Order Form on your personal page of the Website, section “my orders”.
An order shall be deemed submitted when SPARSH GUPTA receives and accepts your Order Form electronically and the order’s information has been verified as correct. SPARSH GUPTA may not process purchases when (a) there are not sufficient guarantees of solvency, or orders are incomplete or incorrect, and/or (b) the Products are no longer available. In the above cases, SPARSH GUPTA shall inform you by e-mail (in any case within thirty (30) days from the day after the SPARSH GUPTA has received your order) that the contract has not been executed and that the SPARSH GUPTA has not carried out your purchase order specifying the reasons thereof.
The contract shall be deemed as executed when SPARSH GUPTA send you a purchase order receipt e-mail, containing a summary of the information related to the Order Form (General Terms and Conditions of Sale, the Products’ main characteristics, detailed information on price, terms of payment, return policy and shipping costs).
We may not accept your order if (i) an item you have ordered is out of stock, (ii) we are unable to obtain authorisation for your payment or (iii) if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time and at our sole discretion.
If we are unable to complete your order, we will contact you by email or telephone advising you of this.
All new orders are deemed separate and each is treated individually.
We will try to keep our Website as up to date as reasonably possible but cannot guarantee that any particular Item will always be available. If we can’t supply any Item we will give you the credit note which will be valid for 365 days.
Before submitting the Order Form you will be required to select one of the following methods of payment: advanced wire transfer credited to SPARSH GUPTA
Credit and Debit Card (Master/Visa/Amex/Dinners/Maestro)
In case of advanced wire transfer the relevant banking account and details will be confirmed to you by e-mail with the purchase order receipt sent by SPARSH GUPTA. Please note that you must also send a copy of the bank receipt to an e-mail including the O.R.C. (i.e. the Operation Reference Code) to firstname.lastname@example.org in order to confirm the payment. The payment and the confirmation e-mail must be made within and no later than five (5) working days from the date in which you submitted the ordering document to SPARSH GUPTA. SPARSH GUPTA will not process orders in the event of payment or confirmations made after such term. Please ensure that the wire transfer includes all data required and that they are correct. Missing information may provoke delays in the processing operations of the orders and in the delivery of the Products.
In case of payment by Credit/Debit card (Visa and MasterCard) all financial details (i.e. credit card number and expiration date) will be sent by encrypted protocol to payment gateway without third parties having any access to that whatsoever. Such details will not be used by the SPARSH GUPTA except for performing the procedure relevant to your purchase.
By using this site you agree to comply with, and be bound by these Terms. We may from time to time change these Terms at our sole discretion. By using this Website after any such change(s), you agree to comply with, and be bound by, the Terms as changed.
Terms and conditions for EMI payments on www.sparshgupta.in
For the purpose of these Terms and Conditions, the following terms and expressions shall have the following meanings:
“EMI” shall mean a product wherein the purchase(s) done at www.threesixty.life is converted into Equal Monthly Installments at the point of transaction at rate as communicated at the time of availing the product and as per guidelines of the respective Card Issuing Bank.
EMI option is available with ICICI Bank, Axis Bank, Kotak Mahindra Bank, Standard Chartered Bank & HSBC Bank credit cards holder.
Customers who opt for EMI scheme at www.threesixty.life will be charged monthly interest by their respective Card Issuing Bank as per their respective Interest Rates at the time of the transaction and Card issuing terms & conditions. The interest charges for different banks may be vary and as per their sole discreation and directives.
Above charges are exclusive of service tax .
The credit limit on the Credit Card shall be blocked to the extent of the full transaction amount. The credit limit will be released as and when the EMI is billed and paid for in subsequent months as per EMI plan
In case of any kind of refund in an EMI transaction, interest already billed in a particular transaction will not be refundable under any circumstances
In case of partial cancellation of EMI orders we will issue you a credit note valid for 365 days.
All prevailing cancellation/modification terms and conditions of SPARSH GUPTA and applicable fees would apply in case of any changes/cancellations to original transaction
Approval of EMI is at the sole discretion of the respective Card Issuing Bank. The EMI scheme is available for tenure of 3 months, 6 months, 9 months and 12 months only i.e. the purchase amount along with processing fee charges needs to be re-paid within the respective tenure opted for by the customer.
The EMI Interest Rate is 13% (Reducing) on all EMI options 3m, 6m 9m, & 12m
Any query/dispute with regards to the payment using the EMI option should be directed towards Card Issuing Bank only. SPARSH GUPTA shall not be liable for the same in any manner.
The Website is a platform that facilitates the online sale and purchase of branded merchandise and services offered by SPARSH GUPTA. The Services are offered to the Users through various modes which shall include issue of promotional codes and credit notes that can be redeemed for various products and collections. The purchase of products and services on the Website shall be governed by the “Terms of Offer For Sale”
User Account, Password, and Security
The Website requires you to register as a User by creating an Account in order to avail of the Services provided by the Website. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify SPARSH GUPTA of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session.
You may be held liable for losses incurred by SPARSH GUPTA or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of your failure in keeping Your Account Information secure and confidential.
The Website also allows restricted access to the Services for unregistered Users.
You shall ensure that the Account Information provided by you in the Website’s registration form is complete, accurate and up-to-date. Use of another user’s Account Information for availing the Services is expressly prohibited.
When you order an Item from sparshgupta.in you are offering to buy it for the price stated, subject to these Terms.
You will be guided through the process of placing an order by a series of instructions on the Website.
You place your order for Items from the Website by clicking on the [Confirm Order] button at the end of the on-line order process.
*Price of the artworks are on request so kindly mail us your query along with the artworks name to get more details on its pricing
Once you have registered to our website we will send you the confirmation mail as a register user of SPARSH GUPTA, After that you have placed your order, we will send you an email acknowledging the exact details of your order, providing you with the order number or a reference number along with the total value of your order that will be debited from your Credit/Debit Card/Net-Banking etc. Payment Gateway will also send you the acknowledgment copy of your transaction via Net Banking, Credit/Debit Card confirming that your payment successfully received or declined. You will also get an Electronic copy of your invoice via email. You will get an email enclosing Shipping Information with your Order Tracking number by the means of which you can track your order online on the website.
Prices for shipment to the India will be INR.
When you choose shipment to different states in India the subsequent state taxes will be applicable if required or necessary.
VAT: If you are in the INDIA and choose to have the goods shipped to the INDIA prices will be shown exclusive of VAT (where applicable). The subsequent State levies like Entry Tax/Orcroi or whatsoever name call will be charged extra and reflected in order form.
Shipping Charges within India will be dependent on your order value and weight of package
If you require any information regarding your order(s) please contact Customer Services on +91-9599667818 during our office hours of IST 10:00am – 07:00pm Monday to Saturday (excluding holidays), or email mail.sparshgupta.in
SPARSH GUPTA strives to provide you with the best prices possible on products and services you buy or avail of from the Website. The pricing details for purchase of products and services from the Website are detailed.
Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability.
You may occasionally receive promotional codes from us, via e-mail or through promotional materials.
Promotional codes may be based on a minimum spend and will always exclude delivery charges (unless otherwise stated). You will be emailed codes to become eligible for any promotional discounts. Should you cancel or return items from an order where a promotional code has been used, no refunds, or credit notes will be issued of this order.
Each promotional code is unique to the recipient, is not transferable, has no monetary value and under no circumstances can it be converted into currency. Each code has an expiry date, which will be stated at the time of promotion or on accompanying promotional materials which cannot be modified, it is for online purchases only. Again, this will be stipulated at the time of promotion and on accompanying promotional materials.
On an order where an item exchange is requested, the new total value of the order (excluding delivery costs) must be equal to or higher than the monetary value of the original order. We will not be able to accept any exchanges for items of a lesser value.
Under no circumstances can the value of a promotional code be deducted from an order if that code is defective or out of date: no replacement codes will be issued.
Only one promotional code can be used per order.
Your credit card company may undertake an additional security check to confirm it is you making the order.
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses, or subsequently refuses to, or does not, for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.
We will retain the legal ownership of the Items until full payment has been made by you and such payment has been received by us. Legal ownership of the Items will immediately revert to us if we refund any such payment to you.
Risk in the Items will pass to you on delivery to you.
We convert from INR to pounds to dollars and euros using daily currency conversion rates from XE.com. However the price displayed to you at the checkout is the price you pay. This will not vary later whatever currency fluctuations occur. Refunds will also be set at the original price you paid not the price in the currency concerned at the date of refund.
If the country of shipment is outside INDIA prices will be shown in USD, GBP & Euros exclusive of VAT and custom duty.
Customs and handling charges will not be refunded if the goods are returned
To help client’s approximate prices in their local currency, the web site has a currency converter feature. Please note this is for display purposes only and prices are calculated using regularly updated exchange rates. Final payment will be made in either INR, GBP (£), Euro (€) Or USD ($), as such final credit card and debited amounts may vary based on currency fluctuations and bank commissions.
Copyright and Trade Marks
All content available on the Website, including, but not limited to, text, graphics, logos, button, icons, images, audio clips, data compilations, and software, and the compilation thereof (the “Content”) is the property of sparshgupta.in, our affiliates, our partners or our licensors, and is protected by India and international copyright laws.
Use of Materials
Except as expressly indicated to the contrary in any applicable Additional Terms, SPARSH GUPTA hereby grants You a non-exclusive, freely revocable (upon notice from SPARSH GUPTA), non-transferable access to view, download and print product catalogues or any other materials available on the Website, subject to the following conditions:
You may not modify or alter product catalogues or any other materials available on the Website;
You may not distribute or sell, rent, lease, license or otherwise make the product catalogues or any other materials available on the Website available to others; and
You may not remove any text, copyright or other proprietary notices contained in the product catalogues or any other materials available on the Website.
The rights granted to You in the product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part. The product catalogues or any other materials available on the Website may be copied or retransmitted unless expressly permitted by SPARSH GUPTA.
Any purchase of the merchandise or Services from the Website will be strictly for personal use of the User. The User hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the Services or merchandize purchased is not transferrable to any third party for profit.
You shall solely be responsible for maintaining the necessary computer equipment’s and Internet connections that may be required to access, use and transact on the Website.
You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.
You shall use this Website, and any voucher/ coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.
SPARSH GUPTA shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by SPARSH GUPTA with our acquiring bank from time to time.
Intellectual Property Rights
The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the “Content”) on the Website is owned and controlled by SPARSH GUPTA and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
The trademarks, logos and service marks displayed on the Website (“Marks”) are the property of SPARSH GUPTA or their SPARSH GUPTA or respective third parties. You are not permitted to use the Marks without the prior consent of SPARSH GUPTA, the SPARSH GUPTA or the third party that may own the Marks.
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, SPARSH GUPTA owns all intellectual property rights to and into the trademark “SPARSH GUPTA”, and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
Except as expressly provided herein, you acknowledge and agree that you shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from SPARSH GUPTA or thirty party owner of such Content.
Disclaimer Of Warranties & Liability
Any sort of damage of the product as refund will provide you or give you the credit note on SPARSH GUPTA which will be valid for 365 days.
To the maximum extent permitted by applicable law, SPARSH GUPTA will have no liability related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. SPARSH GUPTA also disclaims all liability with respect to the misuse, loss, modification or unavailability of any user content.
SPARSH GUPTA will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information in connection with the website or any services or materials, either with or without your knowledge. SPARSH GUPTA has endeavoured to ensure that all the information on the website is correct, but SPARSH GUPTA neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. SPARSH GUPTA shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, SPARSH GUPTA shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond SPARSH GUPTA control. The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. SPARSH GUPTA is not responsible for any typographical error leading to an invalid coupon. SPARSH GUPTA accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.
SPARSH GUPTA shall not be liable for any third party product or services. the advertisement available on e-mail or website with respect to the third party website or the products and services are for information purpose only.
You agree that SPARSH GUPTA may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required to use the Website, or offer opportunities to some or all Website Users.
Indemnification and Limitation of Liability
In no event shall SPARSH GUPTA, its officers, directors, employees, partners or suppliers be liable to You, the SPARSH GUPTA or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not SPARSH GUPTA has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Website, Services or materials.
The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
You agree that SPARSH GUPTA may, in its sole discretion, and without prior notice, terminate Your access to the Website, for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by You (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or (4) unexpected technical issues or problems.
SPARSH GUPTA is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful);
The provision of the Services to You by SPARSH GUPTA is, in SPARSH GUPTA opinion, no longer commercially viable;
SPARSH GUPTA has elected to discontinue, with or without reason, access to the Website, the Services (or any part thereof); or
SPARSH GUPTA may also terminate or suspend all or a portion of Your account or access to the Services with or without reason. Except as may be set forth in any Additional Terms applicable to a particular Service, termination of Your Account may include: (i) removal of access to all offerings within the Website or with respect to the Services; (ii) deletion of Your materials and Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with or inside Your Account (or any part thereof); and (iii) barring of further use of the Services.
You agree that all terminations shall be made in SPARSH GUPTA sole discretion and that SPARSH GUPTA shall not be liable to You or any third party for any termination of Your Account (and accompanying deletion of Your Account Information), or Your access to the Website and Services.
If You or SPARSH GUPTA terminates Your use of the Website, SPARSH GUPTA may delete any content or other materials relating to Your use of the Website and SPARSH GUPTA will have no liability to You or any third party for doing so.
You hereby expressly agree to receive communications by way of SMS, e-mails from SPARSH GUPTA relating to Services provided through the Website.
A User can unsubscribe/ opt-out from receiving communications from SPARSH GUPTA through SMS and e-mail anytime by:
Visiting http://www.sparshgupta.in/ to unsubscribe from messages/ SMS; and
Newsletters sent daily at the registered email address.—by clicking on the unsubscribe option attached at the bottom of newsletter received through e-mail
Feedback and Information
Any feedback You provide to this Website shall be deemed to be non-confidential. SPARSH GUPTA shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) SPARSH GUPTA is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) SPARSH GUPTA may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from SPARSH GUPTA for the feedback under any circumstances. You can write your feedback and mail to us on email@example.com
Refund and cancellation
What is SPARSH GUPTA's Cancellation Policy?
You can cancel an order until it has been processed in our warehouse by contacting our customer support team at +91-9971671818. This includes items purchased on sale. Any amount you paid will be credited back into your account.
Can I modify the shipping address of my order after it has been placed?
Yes. You can modify the shipping address of your order before we have processed (shipped) it, by contacting our customer support team at +91-9971671818.
I just cancelled my order. When will I receive my refund?
If you have selected Cash on Delivery, there is no amount to refund because you haven’t paid for your order. For payments made using a Credit Card, Debit Card, or Net Banking, you will receive a refund in your account within 24 after your order has been cancelled. Any coupons used are also reinstated it to you. If you have made your payment using a Credit Card, Debit Card, or net banking and would like a refund to your bank account, please get in touch with our customer support team